Most Common Questions:
How fresh are the beans?
We actually do not roast your beans until you place an order. Because of this, you receive a bag of coffee that is only days old as opposed to several months old coffee you find in grocery stores. It’s as fresh as it gets. We also package your order in eco-friendly c02 venting bags so it stays fresh while in transit.
How does this compare to other coffee brands?
Most people don’t realize how much flavor a coffee loses as it ages. The most common response we get from customers is that they don’t have to use as much because it is so much more flavorful. That’s a compliment.
Can I find this in any grocery stores?
The quick answer is NO.. and you never will be able to. Once coffee reaches a store shelf, if can sit there for days/months, and sadly, sometimes longer. We prefer to roast our coffee to order and ship it directly to you. We plan to always follow that model.
Where do you get your beans from?
We are very picky with where we get our beans. We carefully select from the best crops. We don’t even consider a crop if it isn’t run by farmers that are fairly compensated and earn a living wage. This is very important to us, even though it does cost us more. We pay more than triple what companies like Starbucks and Folgers pay, yet we don’t charge the consumer more. We currently have beans from 12 different countries, all organically farmed and ethically sourced. Boom.
Can I buy these as a gift?
Of course! Simply checkout with your billing information and enter the gift recipient as the shipping address. There is even a section to include a personal note. When you do this, we will print it out and provide it in the package.
Can I return my order if I do not like it?
We currently do not accept returns and/or refunds. These are perishable goods with a relatively short lifespan. We also donate a portion of the proceeds to charity and we cannot ask for this money back. Rest assured, your coffee will also be roasted fresh, per order. If you aren’t satisfied with a certain roast, we can always recommend one that is more in-line with your preferences. Never hesitate to ask.